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sailingknitter
Paper Tape
Posts: 2
Registered: ‎04-03-2017
Location: US
Views: 830
Message 1 of 3

Ideapad 300 (plugged in, charging) BUT battery level dropping

The battery in my Lenovo ideapad 300 - 151SK started last week to drop the % available every day lower, and lower, to now it's only 15%. It is always plugged into AC power. What do I need to do? Wierd that there was a big update downloaded last week and I wonder if this caused the problem.? I am not a tech person...just a user. Thanks for any help you can give me.

 

Terry

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 799
Message 2 of 3

Re: Ideapad 300 (plugged in, charging) BUT battery level dropping

Hello Sailingknitter

Thanks for using the Lenovo forums.

Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

Hope this helps, let us know how you get on.


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sailingknitter
Paper Tape
Posts: 2
Registered: ‎04-03-2017
Location: US
Views: 775
Message 3 of 3

Re: Ideapad 300 (plugged in, charging) BUT battery level dropping

Thanks for your fast reply! I tried this 3 times now and now I'm at 0% battery. I'm now at 0% battery, but the laptop is still working. Guess I'll just live without a battery.

 

Thanks again,

 

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