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douglascarlyles
Paper Tape
Posts: 1
Registered: ‎04-22-2017
Location: BR
Views: 306
Message 1 of 2

Ideapad 300 weird keyboard malfunction

Several combination keys are not working ex. crtl+v, right shift+v, etc.

Can someone help me, please? It's impossible to work without ctrl+v.

Support Specialist
Posts: 180
Registered: ‎11-28-2016
Location: GB
Views: 232
Message 2 of 2

Re: Ideapad 300 weird keyboard malfunction

Hello douglascarlyles

 

Thank you for using the Lenovo forum 

 

First this i would suggest is trying this keyboard tester http://www.keyboardtester.com/tester.html follow instructions on screen.

 

If this does not work try this step.  A static discharge can attempt to resolve this problem, and below are some instructions on how to perform this:

1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

 

 If these steps do not work or you would like more info on this issue you can call your local Lenovo support line. Below is the link to the phone list where you can find these numbers

 

 

Hope this help you and let us know how you get on

 

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