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Ideapad31014ikb
What's DOS?
Posts: 2
Registered: ‎02-04-2018
Location: SG
Views: 705
Message 1 of 3

Ideapad 310-14ikb

Have been using my ideapad 310-14ikb for a few months now without issues. Up till yesterday when it got stuck on the shutting down screen. Then totally turned off. And now it cant be turned on anymore. When i plug in the charger, it does charge. But still can't be turned on. How do i check if i still have warranty on it? Got it through my previous employer for work, so i don't have any payment receipts or anything. Thanks in advance.  

Guru
Posts: 612
Registered: ‎12-30-2017
Location: PL
Views: 677
Message 2 of 3

Re: Ideapad 310-14ikb

Warranty can be checked on page below:

https://pcsupport.lenovo.com/us/en/warrantylookup

 

Please do note, that service can ask for a proof of purchase.

 

Regarding your problem, it seems that you'll have to disconnect the battery and install it again. Check Hardware Maintenance Manual for more instructions:

https://forums.lenovo.com/lnv/attachments/lnv/ll06_ru/253/1/ideapad_310-14isk_310-15isk_310touch-15i...

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Ideapad31014ikb
What's DOS?
Posts: 2
Registered: ‎02-04-2018
Location: SG
Views: 665
Message 3 of 3

Re: Ideapad 310-14ikb

Thanks for the advice! But i tried turning it on & it works fine now. Smiley Happy

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