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ajogg
Paper Tape
Posts: 3
Registered: ‎12-01-2016
Location: US
Views: 3,144
Message 1 of 4

Ideapad 310 15-abr Laptop Shuts off abruptly

I purchased this last week during Black Friday sales, the computer looks and sounds good, but the fan will run and then the computer will abruptly shut off. Is this happening in anyone else's 310 15-abr Ideapads? I hope not. I'm thinking of taking it back and getting it replaced. Is this a common issue? If so, can it be fixed? and how?

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 3,091
Message 2 of 4

Re: Ideapad 310 15-abr Laptop Shuts off abruptly

Hi there, Ajogg                       -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

I would suggest you visit the nearest Lenovo service centres for better assistance. Schedule a Call-back for faster support since your system is brand new one & doing anything would void the warranty.

 

Update us how it goes.

 

 

 

 

Regards,

 

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ajogg
Paper Tape
Posts: 3
Registered: ‎12-01-2016
Location: US
Views: 3,087
Message 3 of 4

Re: Ideapad 310 15-abr Laptop Shuts off abruptly

It's still under warranty from where I bought it. I hope the next one I get doesn't have the same issues. I'll call if I have issues with the new one. Thanks for the quick reply.
Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 3,085
Message 4 of 4

Re: Ideapad 310 15-abr Laptop Shuts off abruptly

Please feel free to utilize our forums at any time.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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