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MichaelT1976
Paper Tape
Posts: 1
Registered: ‎10-19-2017
Location: GB
Views: 740
Message 1 of 2

Ideapad 310 15ISK Camera/webcam not working

Hi my webcam does not work on new ideapad 310 15ISK. I have downloaded the latest driver but that didnt work. The imaging device is not displayed in the device manager either. Is there anything I can try before I return the laptop?

 

Thanks.

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 712
Message 2 of 2

Re: Ideapad 310 15ISK Camera/webcam not working

Hello MichaelT1976

Thanks for using the Lenovo forums.

I may be wrong, but see if FN+F8 is able to turn the camera on for you, unfortunately I`m not 100% this is the same for your unit as I do not have that model.

Try to download the Video and Chipset drivers for the unit from the support page.

 

Make sure to reboot after an update on the unit.


 

Hope this helps, let us know how you get on.


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