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G00_99
Paper Tape
Posts: 4
Registered: ‎08-26-2018
Location: GB
Views: 383
Message 1 of 5

Ideapad 310-15ISK - Lines on screen (see pic)

Hello all,

 

I am having an issue with my laptop screen. On the right hand side on the laptop I get this huge lines and dark spot. It doesn't stay there all the time but it occurs often. When i press the tabs surrounding that area it goes but come back when i let go.

Im not sure what to do.i dont think the screen ir broken or i maybe be wrong. ive read online this is quite common for lenovo laptops?  Ive tried on stuff but its still here. please advice. thank you 

amirsam
Paper Tape
Posts: 1
Registered: ‎08-26-2018
Location: IR
Views: 364
Message 2 of 5

Re: Ideapad 310-15ISK - Lines on screen (see pic)

Well it could be the display or it could be the cable that connects the display. Either way, it will require opening up the device and checking this. If the device is under warranty, contact the manufacturer. If it isn't, then you can either try and do the work yourself, or take it to a local tech.

 

Admin note: post edited in accordance with the Community Guidelines.

G00_99
Paper Tape
Posts: 4
Registered: ‎08-26-2018
Location: GB
Views: 361
Message 3 of 5

Re: Ideapad 310-15ISK - Lines on screen (see pic)

hi,
do you have any videos i can look to spot the cable?
i can open it but i dont know what to check or where to look?
Retired Support Specialist
Posts: 402
Registered: ‎08-02-2018
Location: US
Views: 329
Message 4 of 5

Re: Ideapad 310-15ISK - Lines on screen (see pic)

Hi G00_99!

 

Welcome to Community Forums.

 

It looks like LCD problem. To verify, access BIOS. Steps here, https://support.lenovo.com/us/en/solutions/ht500216?CID=ww:lenovosocial:20x9m6. If it is visible in BIOS, we can confirm that the LCD needs to be replaced. For repair, contact our phone support here, https://pcsupport.lenovo.com/us/en/SupportPhoneList?CID=ww:lenovosocial:20x9m6. Mac_Lenovo



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G00_99
Paper Tape
Posts: 4
Registered: ‎08-26-2018
Location: GB
Views: 299
Message 5 of 5

Re: Ideapad 310-15ISK - Lines on screen (see pic)

hi
so i went to the bios. the lines were not there but when i pressed down in the area where the lines were happening, they came back.
i dont think my screen is broken as i dont see no dead pixels because when i get my screen at certain angles the lines go away and i get my whole screen back. how do i fix this pls?

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