12-25-2016 07:04 AM - edited 12-25-2016 12:09 PM
I have just received an Ideapad 310-15ISK with Nvidia 920M graphics card.
The operational system is Windows 7 Enterprise.
I have installed the latest Nvidia driver: "376.33-notebook-win8-win7-64bit-international-whql".
The problem is if I want to run an application that uses this video card (and not the default Intel), I receive a blue screen with graphics card problem and the machine freezes.
Is it a hardware issue and should I send it back??
12-27-2016 02:25 AM
Hi there, Csiga -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
Uninstall the driver and do a fresh install of the latest driver for Nvidia card, from Lenovo website.
If that does not help, you should send the laptop to service center for a replacement of a graphic chip, particular with Nvidia!
Update us how it goes.
Tap that kudos button if I helped
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12-27-2016 05:25 AM - edited 12-27-2016 07:48 AM
Thanks for your answer!
Unfortunately I can not find on the specified site an NVidia driver, only Intel.
The notebook has been sent back to the trader...