09-26-2019 09:37 AM - edited 09-26-2019 09:48 AM
Camera Doesn't work after updating Bios first-time, and I can't find a solution to fix this issue , However .
one day I started the laptop and try to open camera app and it worked normally but after restart it returns to non-working
please help its been 4 months on this Issue.
I Started Lenovo Diagnose and it says:
Message: Could not retrieve the camera image. Timeout has occured
Driver Version : 10.0.18362.1
Hardware ID : USB\VID_1BCF&PID_0B09&REV_0100&MI_00
Type : USB
Description : USB Video Device
10-17-2019 08:15 AM
Hi Zeyad3! Welcome to our forums community. May we know what is the current BIOS version on your laptop?
Try running the update through the Lenovo Vantage app, install all available updates. Check if the issue persist.