07-12-2018 06:00 PM
I updated the bios to 5QCN22WW as posted on lenovo's website and now my Lenovo Ideapad 320-15abr is slow. I cannot stream youtube smoothly now in Google Chrome. I already reset win 10 home edition and checked the what the system (Cpu, Disk, Ram) ) is doing which it is fine. I turned off the AMD Security Platform which has seen to help with speed. Is there anyway to down grade the bios or fix to the bios?
07-14-2018 08:20 AM
Also having issues since the 5QCN22WW bios update last night (13 July 2018). Processing times have slowed down, both wifi and ethernet speeds are down approx 25% when no other devices are presenting the same issues...
What makes you say the laptop is not compatible with Win10? I've been using both together seemlessly since Dec 2017 - until yesterday...
07-14-2018 08:48 AM
Since buying the laptop, Win 10 has not worked well. touchpad issues, slow cpu, and random freeze. The hardware is great and fast but the software being win 10 is problematic. I am staying with Linux Mint therefore it runs well.
07-17-2018 10:09 AM - edited 07-17-2018 10:10 AM
I'm having the same issues since updating the BIOS through Lenovo Vantage updates (v.5QCN22WW), with the PC way slower and often freezing even during light use.
I'll follow the discussion and hope this gets some attention!
07-19-2018 02:55 PM
Finally, I found the solution
Apparently, BIOS update file names are follow up a sequence and all of them in the same ftp directory.
All BIOS files are inside this address:
Last BIOS file address is: https://download.lenovo.com/consumer/mobiles/5qcn22ww.exe
The previous is : https://download.lenovo.com/consumer/mobiles/5qcn21ww.exe
As you can see, there is only one difference. Last number is 22 and previous is 21
Besides, readme files are in the same directory and as you can guess, just file extensions are different.
Therefore, previous BIOS readme file address is: https://download.lenovo.com/consumer/mobiles/5qcn21ww.txt
Also, I tried to find some previous BIOS files. 5qcn20ww.exe was none but 5qcn19ww there was. If you want to see them, try it
And, one more thing. After that current BIOS update, my computer had been so slowly on Windows 10. But on Ubuntu Live, it was working perfectly. Now, after BIOS downgrade, it is working very well on Windows 10 again.
07-19-2018 03:01 PM
Thanks - but not sure this helps fix the problem. Are you just providing links to places users can download bios versions from?
I think what everyone is looking for is a solution from Lenovo to fix the problem for us.
I received a response from Lenovo tech support "Service UK" earlier today advising me to perform a factory reset of my laptop to fix the problem. Not quite what I would expect from Lenovo... Is that really the only solution they can provide?
07-19-2018 03:13 PM
I personally would leave the bios alone and wait for a fix from Lenovo. If you can use Linux, just use it. The laptop should work perfectly in Linux now from recent updates. Linux Mint 19 is what I am running at home on all computers that we use regularly.
07-19-2018 03:14 PM
Maybe Tech Support will release a new BIOS update to all problem fix. But, I think, for now, BIOS downgrade is the only solution. I downloaded previous version and than installed it. Now, my computer works healty