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DougWebb
Paper Tape
Posts: 7
Registered: ‎07-12-2018
Location: CA
Views: 1,317
Message 1 of 32

Ideapad 320 15abr 5QCN22WW Bios Update

Greetings, 

I updated the bios to 5QCN22WW as posted on lenovo's website and now my Lenovo Ideapad 320-15abr is slow. I cannot stream youtube smoothly now in Google Chrome. I already reset win 10 home edition and checked the what the system (Cpu, Disk, Ram) ) is doing which it is fine. I turned off the AMD Security Platform which has seen to help with speed. Is there anyway to down grade the bios or fix to the bios? 

Thank you, 

Doug

DougWebb
Paper Tape
Posts: 7
Registered: ‎07-12-2018
Location: CA
Views: 1,254
Message 2 of 32

Re: Ideapad 320 15abr 5QCN22WW Bios Update

I installed Linux Mint 19 and the laptop works perfectly. It appears the laptop is not compatible with Win 10 despite compatibility testing. 

 

Darinda_Singh
Paper Tape
Posts: 3
Registered: ‎07-14-2018
Location: GB
Views: 1,230
Message 3 of 32

Re: Ideapad 320 15abr 5QCN22WW Bios Update

Also having issues since the 5QCN22WW bios update last night (13 July 2018).  Processing times have slowed down, both wifi and ethernet speeds are down approx 25% when no other devices are presenting the same issues...

 

What makes you say the laptop is not compatible with Win10?  I've been using both together seemlessly since Dec 2017 - until yesterday...

DougWebb
Paper Tape
Posts: 7
Registered: ‎07-12-2018
Location: CA
Views: 1,225
Message 4 of 32

Re: Ideapad 320 15abr 5QCN22WW Bios Update

Since buying the laptop, Win 10 has not worked well. touchpad issues, slow cpu, and random freeze. The hardware is great and fast but the software being win 10 is problematic. I am staying with Linux Mint therefore it runs well. 

apaleja
What's DOS?
Posts: 2
Registered: ‎07-16-2018
Location: US
Views: 1,196
Message 5 of 32

Re: Ideapad 320 15abr 5QCN22WW Bios Update

Just installed bios update: 5QCN22WW and also have noticed significant slow downs.  Is there a way to revert the bios update?

Ajeje
Paper Tape
Posts: 2
Registered: ‎07-17-2018
Location: IT
Views: 1,168
Message 6 of 32

Re: Ideapad 320 15abr 5QCN22WW Bios Update

Hello,
I'm having the same issues since updating the BIOS through Lenovo Vantage updates (v.5QCN22WW), with the PC way slower and often freezing even during light use.
I'll follow the discussion and hope this gets some attention!

gibafsar
Fanfold Paper
Posts: 3
Registered: ‎07-19-2018
Location: TR
Views: 1,110
Message 7 of 32

Re: Ideapad 320 15abr 5QCN22WW Bios Update

Finally, I found the solution Smiley Happy

 

Apparently, BIOS update file names are follow up a sequence and all of them in the same ftp directory.

 

All BIOS files are inside this address:
https://download.lenovo.com/consumer/mobiles/

 

Last BIOS file address is: https://download.lenovo.com/consumer/mobiles/5qcn22ww.exe

The previous is : https://download.lenovo.com/consumer/mobiles/5qcn21ww.exe

 

As you can see, there is only one difference. Last number is 22 and previous is 21 Smiley Happy

 

Besides, readme files are in the same directory and as you can guess, just file extensions are different.

 

 

Therefore, previous BIOS readme file address is: https://download.lenovo.com/consumer/mobiles/5qcn21ww.txt

 

Also, I tried to find some previous BIOS files. 5qcn20ww.exe was none but 5qcn19ww there was. If you want to see them, try it Smiley Happy

 

And, one more thing. After that current BIOS update, my computer had been so slowly on Windows 10. But on Ubuntu Live, it was working perfectly. Now, after BIOS downgrade, it is working very well on Windows 10 again.

Darinda_Singh
Paper Tape
Posts: 3
Registered: ‎07-14-2018
Location: GB
Views: 1,106
Message 8 of 32

Re: Ideapad 320 15abr 5QCN22WW Bios Update

Thanks - but not sure this helps fix the problem.  Are you just providing links to places users can download bios versions from?

 

I think what everyone is looking for is a solution from Lenovo to fix the problem for us. 

 

I received a response from Lenovo tech support "Service UK" earlier today advising me to perform a factory reset of my laptop to fix the problem.  Not quite what I would expect from Lenovo...  Is that really the only solution they can provide?

DougWebb
Paper Tape
Posts: 7
Registered: ‎07-12-2018
Location: CA
Views: 1,100
Message 9 of 32

Re: Ideapad 320 15abr 5QCN22WW Bios Update

I personally would leave the bios alone and wait for a fix from Lenovo. If you can use Linux, just use it. The laptop should work perfectly in Linux now from recent updates. Linux Mint 19 is what I am running at home on all computers that we use regularly.

gibafsar
Fanfold Paper
Posts: 3
Registered: ‎07-19-2018
Location: TR
Views: 1,099
Message 10 of 32

Re: Ideapad 320 15abr 5QCN22WW Bios Update

Maybe Tech Support will release a new BIOS update to all problem fix. But, I think, for now, BIOS downgrade is the only solution. I downloaded previous version and than installed it. Now, my computer works healty

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