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Paper Tape
Posts: 1
Registered: ‎09-26-2018
Location: GB
Views: 121
Message 1 of 2

Ideapad 320 - Unexpected Restart Issue

Ideapad 320, i3, 8gb, 128gb SSD

Only had laptop a month, this week switched on as normal got to the windows login page and laptop powered off. Black screen no warnings.


Tried using the Novo button to get into BIOS or start recovery but machine reboots before getting chance to attempt anything! Even in BIOS.


Seems like hardware fault to me.


Any suggestions? 

Social Support Agent
Social Support Agent
Posts: 219
Registered: ‎08-02-2018
Location: PH
Views: 76
Message 2 of 2

Re: Ideapad 320 - Unexpected Restart Issue

Hi Swana2k!


Welcome to our community.



Sorry to hear that this happened to your brand new laptop, but this could happen since it is an electronic product that can tear for some reasons. You can contact our team for warranty options. 



0333-777-3991 (National Rate) 
For Lenovo & Idea products #2
9:00 - 18:00 Monday - Friday

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