02-02-2018 11:53 AM - edited 02-02-2018 12:00 PM
Both the retailers website and the product information on lenovo.com suggest there should be a discrete Nvidia GPU on this model. I cannot see this within 'Device Manager' - I only see 'Intel UHD graphics 620'
Can someone please advise how I enable this, if at all possible?
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02-02-2018 12:24 PM
02-02-2018 01:13 PM
Using your serial number here on the parts lookup page, look for your systemboard so we can compare details.
What I got on my search is part number 5B20Q23399 MB C 81BN WIN I7 NBL U42 UMA.
UMA on the description indicates that graphic chip is unified memory architecture sharing the memory with motherboard as different from a DIS (discrete motherboards). This would explain why you only have Intel® UHD Graphics 620.