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ARita
Paper Tape
Posts: 1
Registered: ‎04-14-2019
Location: ZA
Views: 114
Message 1 of 1

Ideapad 320s 13ikb doesn't turn on

I bought this laptop about one year ago, so I wasn't expecting problems so soon. Yesterday, it crashed a couple of times, but I was able to turn it back on with random attempts at pressing the start button. One of the times I got a BSOE 'unexpected store exception', but when I succeeded turning it back on I ran check for updates, installed the latest windows update, and ran the troubleshooter. I was confident the update had solved the problem, but this morning it crashed again and I can't turn it on. I have tried several times but without success, all it does is turn on the fan really loud, the screen stays black. Any idea of what the problem may be? Or how can I turn it on?

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