English Community

Lenovo NotebooksLenovo IdeaPad 1xx, 3xx, 5xx & 7xx, Edge, LaVie Z, Flex Notebooks
All Forum Topics
Options

6 Posts

04-10-2019

GB

16 Signins

157 Page Views

  • Posts: 6
  • Registered: ‎04-10-2019
  • Location: GB
  • Views: 157
  • Message 1 of 15

Ideapad 320s charging problems (HELPPPP)

2019-04-10, 10:06 AM

I purchased an ideapad - 320s around this time last year, however when i got it out the case for normal use yesterday i plugged the charger in and noticed my laptop was not charging.
The charger connection icon was not showing nor was the charging indicator lighting up.

Would like to know if this is a software or hardware issue.
If hardware issue will i have to get a new charger or new charging port?

i can send a few pictures of the charging port and charger if needed both look fine

Reply
Options

4 Posts

04-10-2019

US

1 Signins

66 Page Views

  • Posts: 4
  • Registered: ‎04-10-2019
  • Location: US
  • Views: 66
  • Message 2 of 15

Re: Ideapad 320s charging problems (HELPPPP)

2019-04-10, 10:34 AM

Please check properly the light is working or not on 320 charing... if it's not working please contact to your near services center they will replace the charger also carry your bill and laptop...

 

 

Thank you

 

 

Reply
Options

6 Posts

04-10-2019

GB

16 Signins

157 Page Views

  • Posts: 6
  • Registered: ‎04-10-2019
  • Location: GB
  • Views: 157
  • Message 3 of 15

Re: Ideapad 320s charging problems (HELPPPP)

2019-04-10, 10:58 AM

Ok will do.
But how do I verify it is not a software issue

 

Also i purchased it from Currys pc world.

Do I contact them or lenovo

Reply
Options

4 Posts

04-10-2019

US

1 Signins

66 Page Views

  • Posts: 4
  • Registered: ‎04-10-2019
  • Location: US
  • Views: 66
  • Message 4 of 15

Re: Ideapad 320s charging problems (HELPPPP)

2019-04-10, 11:02 AM

I know this's not software they will check then give exact info so don't worry about that...

 

 

 

Thank you

Reply
Options

6 Posts

04-10-2019

GB

16 Signins

157 Page Views

  • Posts: 6
  • Registered: ‎04-10-2019
  • Location: GB
  • Views: 157
  • Message 5 of 15

Re: Ideapad 320s charging problems (HELPPPP)

2019-04-10, 11:06 AM

Will I need to bring it to Currys where I purchased it from or Lenovo

 

Reply
Options

4 Posts

04-10-2019

US

1 Signins

66 Page Views

  • Posts: 4
  • Registered: ‎04-10-2019
  • Location: US
  • Views: 66
  • Message 6 of 15

Re: Ideapad 320s charging problems (HELPPPP)

2019-04-10, 11:14 AM

contact toll-free support center in your country they'll assist you...

Reply
Options

6 Posts

04-10-2019

GB

16 Signins

157 Page Views

  • Posts: 6
  • Registered: ‎04-10-2019
  • Location: GB
  • Views: 157
  • Message 7 of 15

Re: Ideapad 320s charging problems (HELPPPP)

2019-04-10, 11:46 AM
I can't seem to find the uk toll free support centre number, when I google it there are many different numbers
Reply
Options

25 Posts

03-05-2016

IN

18 Signins

343 Page Views

  • Posts: 25
  • Registered: ‎03-05-2016
  • Location: IN
  • Views: 343
  • Message 8 of 15

Re: Ideapad 320s charging problems (HELPPPP)

2019-04-10, 12:17 PM

United States of AmericaEnglish877-453-6686 
Schedule a Callback for faster support
24 hours/day 7 days/week

Reply
Options

25 Posts

03-05-2016

IN

18 Signins

343 Page Views

  • Posts: 25
  • Registered: ‎03-05-2016
  • Location: IN
  • Views: 343
  • Message 9 of 15

Re: Ideapad 320s charging problems (HELPPPP)

2019-04-10, 12:22 PM
Hi ,

Might be issue with DC-in port or adapter
Some time after refix all component machine start working . Please visit nearest depot Lenovo service center
Reply
Options

6 Posts

04-10-2019

GB

16 Signins

157 Page Views

  • Posts: 6
  • Registered: ‎04-10-2019
  • Location: GB
  • Views: 157
  • Message 10 of 15

Re: Ideapad 320s charging problems (HELPPPP)

2019-04-10, 12:58 PM
Are you saying it will fix itself over time, or that i should take it to a lenovo service center?
Reply
Options

25 Posts

03-05-2016

IN

18 Signins

343 Page Views

  • Posts: 25
  • Registered: ‎03-05-2016
  • Location: IN
  • Views: 343
  • Message 11 of 15

Re: Ideapad 320s charging problems (HELPPPP)

2019-04-10, 13:05 PM

You have to visit Lenovo service centre 

Reply
Options

25 Posts

03-05-2016

IN

18 Signins

343 Page Views

  • Posts: 25
  • Registered: ‎03-05-2016
  • Location: IN
  • Views: 343
  • Message 12 of 15

Re: Ideapad 320s charging problems (HELPPPP)

2019-04-10, 13:08 PM

First call to toll free number. They will guide you or they will gave the service center detail

Reply
Options

6 Posts

04-10-2019

GB

16 Signins

157 Page Views

  • Posts: 6
  • Registered: ‎04-10-2019
  • Location: GB
  • Views: 157
  • Message 13 of 15

Re: Ideapad 320s charging problems (HELPPPP)

2019-04-10, 14:16 PM
Do you know the uk number?
Reply
Options

25 Posts

03-05-2016

IN

18 Signins

343 Page Views

  • Posts: 25
  • Registered: ‎03-05-2016
  • Location: IN
  • Views: 343
  • Message 14 of 15

Re: Ideapad 320s charging problems (HELPPPP)

2019-04-10, 15:36 PM

United KingdomEnglish+44 333-777-3991 (National Rate) 
For Lenovo & Idea products #2
For Think products #3
For Server #4
To identify your product #0
9:00 - 18:00 Monday - Friday

Reply
Options

7564 Posts

01-13-2008

US

76743 Signins

2144788 Page Views

  • Posts: 7564
  • Registered: ‎01-13-2008
  • Location: US
  • Views: 2144788
  • Message 15 of 15

Re: Ideapad 320s charging problems (HELPPPP)

2019-04-10, 16:43 PM

All, if this thread seems a little disjointed, it is because several spam posts were pulled.

 

regards,

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

Communities: English Deutsch Español Português Русскоязычное Česká Slovenská Українська Polski Türkçe Moto English

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save