Showing results for 
Search instead for 
Did you mean: 
Paper Tape
Posts: 2
Registered: ‎04-10-2018
Location: HR
Views: 1,351
Message 1 of 2

Ideapad 320s won't turn on

Hello everyone.

Recently I've bought Ideapad 320S-14IKB for my daughter. She was using it while AC adapter was plugged in, but for some reason it wasn't charging and the battery went completely empty. Now it doesn't charge at all and won't turn on. What should I do/check? Is there some simple solution or should I take it to the service?


Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,289
Message 2 of 2

Re: Ideapad 320s won't turn on

Hello Bradizza

Thanks for using the Lenovo forums.

Make sure that the charger works, try it with another unit if possible.

Make sure that it`s plugged in properly and powered.


If that doesn`t help, you could try another charger as well if you`re able to.


Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

 If these steps do not work I would recommend, that you call your local Lenovo support line for a possible service. Below is the link to the phone list where you can find these numbers


Hope this helps, let us know how you get on.

Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!


This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...

Check out current deals!

Shop current deals

Top Kudoed Authors