09-24-2018 07:40 AM
Brand new laptop. I have re-booted multiple times. The key pad on the computer seems like the numbers get locked down. I can only use the numbers on the top of the key board. If I try to use the key pad it adds numbers by itself. I also bought a wirless mouse and can not use it, it causes the laptop to flash. Have had to remove that and the only way to get the laptop to stop is to press escape (for both issues) And I changed the touch pad sensitivity, but it is still far to sensitive.
09-24-2018 03:11 PM - last edited on 09-24-2018 11:36 PM by Andy_Lenovo
Welcome to the Community Forums.
Have you checked if the number keys are stuck? If not, please do a power drain with steps here,
Go to Control Panel > Ease of Access Center > Make the keyboard easier to use > disable Filter Kes and Sticky keys. Update us the result.
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