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HobaMe
Paper Tape
Posts: 2
Registered: ‎12-20-2018
Location: KW
Views: 419
Message 1 of 3

Ideapad 330s-14IKB not detecting my Samsung S7 edge USB

Dear Lenovo,

 

Recently, I've bought Lenovo Ideapad 330s-14IKB. everything works just fine except that it won't detect my android phone Samsung galaxy S7 edge via USB (for transfering files)

when I connect it nothing happens except charging. Even though, it works when I USB connect with my other PCs

My external HD, USB flash drive, card reader works just fine when I connect them.

 

I tried the below solutions:

- Installed all the new drivers and BIOS updates from lenovo support Dated 07/12/2018

- Windows 10 updated

- Installed samsung USB driver

- Tried all solutions in device manager (uninstall/re-install)

- Double confirmed that MTP enabled in android developer options (already working with my other PCs)

- As I red online, also tried right click and installed one MTP INF inside windows inf folder

Would you please help me connect my phone to my new laptop?

 

Thanks & Regards.

Nagumsi
What's DOS?
Posts: 1
Registered: ‎04-24-2019
Location: GH
Views: 191
Message 2 of 3

Re: Ideapad 330s-14IKB not detecting my Samsung S7 edge USB

i am facing the same problem with the same laptop, but mine doesnt even work with any phone at all, it only charges. pls help! 

HobaMe
Paper Tape
Posts: 2
Registered: ‎12-20-2018
Location: KW
Views: 188
Message 3 of 3

Re: Ideapad 330s-14IKB not detecting my Samsung S7 edge USB

My problem solved by updating latest bios and other mother board drivers. All is okay now.

Update all drivers to be sure.

Regards.

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