07-21-2019 12:51 AM
Hi I have n ideapad 330s which I purchased 3 weeks ago. It was working fine no problems Friday night. Go to turn it on yesterday and it won’t turn on. When plugged in get no lights or nothing. Tried some troubleshooting as found on the net but nothing is working.
Can anyone help please
07-21-2019 11:36 AM
Will it power up using the Novo button ?
07-21-2019 08:54 PM
fwiw, there is a small chance the mains power adapter has simply failed, but for the battery to be depleted too seems unlikely though.
In any case, I'm afraid it looks like you may have to contact Lenovo if you want to proceed with a warranty repair. Otherwise, if it is less than 30 days old and you probably bought it in the UK, check with the store you purchased from with regards to their refund and replacement policy.
Note you may have personal data on the computer to consider which you cannot erase.