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Byronj87
Paper Tape
Posts: 2
Registered: ‎07-21-2019
Location: GB
Views: 106
Message 1 of 4

Ideapad 330s ryzen won’t turn on.

Hi I have n ideapad 330s which I purchased 3 weeks ago. It was working fine no problems Friday night. Go to turn it on yesterday and it won’t turn on. When plugged in get no lights or nothing. Tried some troubleshooting as found on the net but nothing is working. 

 

Can anyone help please 

Bill115
Token Ring
Posts: 73
Registered: ‎07-09-2019
Location: GB
Views: 69
Message 2 of 4

Re: Ideapad 330s ryzen won’t turn on.

Will it power up using the Novo button ?

 

 

https://support.lenovo.com/gb/en/solutions/ht062552

 

Byronj87
Paper Tape
Posts: 2
Registered: ‎07-21-2019
Location: GB
Views: 60
Message 3 of 4

Re: Ideapad 330s ryzen won’t turn on.

No it doesn’t power up using that either

Bill115
Token Ring
Posts: 73
Registered: ‎07-09-2019
Location: GB
Views: 46
Message 4 of 4

Re: Ideapad 330s ryzen won’t turn on.

fwiw, there is a small chance the mains power adapter has simply failed, but for the battery to be depleted too seems unlikely though.

 

In any case, I'm afraid it looks like you may have to contact Lenovo if you want to proceed with a warranty repair.  Otherwise, if it is less than 30 days old and you probably bought it in the UK, check with the store you purchased from with regards to their refund and replacement policy.

 

Note you may have personal data on the computer to consider which you cannot erase.

 

 

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