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Charan_P
Paper Tape
Posts: 1
Registered: ‎06-24-2018
Location: IN
Views: 205
Message 1 of 1

Ideapad 500 screen goes black but works with external monitor

Hi,

 

I am using IdeaPad 500. My laptop was good until I recently encountered a problem. At first, laptop started normally and the screen used to go black suddenly. But the music and system sounds played. I tried connecting to an external display and the external display worked fine. I first thought the screen was gone. But when I disconnected external display the screen worked sometime and went blank again. But when I turned on my laptop the screen used to work and go blank after some time. I tried to figure out the problem. Meanwhile, the problem grew and my laptop stopped showing anything on screen but the screen's backlight always glows. Sometimes the screen flickered from black to white.

 

Currently, when I power on my laptop, the Lenovo logo and booting appears, the screen goes blank when windows starts leaving the glowing backlight. Connecting to external display still works.

 

Need urgent help.

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