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Jakob96
Paper Tape
Posts: 1
Registered: ‎01-09-2017
Location: DE
Views: 448
Message 1 of 2

Ideapad 500S - Wifi connection stops working when HDMI is plugged in

Hi everyone,

 

the wifi connection on my Ideapad 500S-14ISK stops working when I connect to any external monitor via HDMI. I've had this problem eversince I've gotten this laptop.

The wifi works fine, only when a monitor (either the TV or my external monitor, using different cords) is plugged in I lose my internet connection, even though it still shows full wifi connection. It works very briefly if I disconnect the wifi and connect again. Starting the computer while the monitor is already plugged in does not help. All drivers are up to date.

 

Thanks in advance for all replies, I appreciate it.

Lenovo Technology Partner
Posts: 570
Registered: ‎07-07-2014
Location: PH
Views: 381
Message 2 of 2

Re: Ideapad 500S - Wifi connection stops working when HDMI is plugged in

Hi Jakob96,

 

Have you already tried downloading the latest driver for the video card from Intel.com, also what wifi card do you have on the system. If both device are made by Intel please update both drivers.

 

Hope to hear from you soon.

 

Cheers,

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