01-09-2017 08:59 AM - edited 01-09-2017 09:01 AM
the wifi connection on my Ideapad 500S-14ISK stops working when I connect to any external monitor via HDMI. I've had this problem eversince I've gotten this laptop.
The wifi works fine, only when a monitor (either the TV or my external monitor, using different cords) is plugged in I lose my internet connection, even though it still shows full wifi connection. It works very briefly if I disconnect the wifi and connect again. Starting the computer while the monitor is already plugged in does not help. All drivers are up to date.
Thanks in advance for all replies, I appreciate it.
01-12-2017 08:29 AM
Have you already tried downloading the latest driver for the video card from Intel.com, also what wifi card do you have on the system. If both device are made by Intel please update both drivers.
Hope to hear from you soon.