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woogdoe
Paper Tape
Posts: 2
Registered: ‎12-03-2016
Location: US
Views: 495
Message 1 of 3

Ideapad 500s - Booting issue with USB connected

Hello, 

 

I am using LENOVO ideapad 500s with Windows 10. 

Freqeuntly, when I tried turing on the labtop with external devices connected through USB ports, it got stuck at loading screen. It is frustrating.

I wonder how the computer can succesfully boot even if external devices are still connected through USB ports. 

 

Thank you. 

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

Support Specialist
Posts: 180
Registered: ‎11-28-2016
Location: GB
Views: 443
Message 2 of 3

Re: Booting issue with USB connected

Hello woogdoe

 

Welcome to the forum,

 

By the sounds of it your pc may be stuck in the wrong boot mode (ie. boot from USB) so what i suggest is making sure you are in the right one. First you will need to access the BIOS then change the boot order. Follow the steps below to do this.

 

Turn off and use the Novo key (left side part number 7 page 9 ) 

ideaad500.PNG

It may also be like an indentation or a button and would need to use a pin to enable.

Check if you have the same on yours.  It has the USB port next to it.

When it turns on using that key, Novo Menu would show giving you the option for BIOS set up. 

 

Follow this link below to change the boot order:- 

 

https://support.lenovo.com/gb/en/solutions/ht117661

 

Please keep us updated on how you get on.

woogdoe
Paper Tape
Posts: 2
Registered: ‎12-03-2016
Location: US
Views: 382
Message 3 of 3

Re: Booting issue with USB connected

Hi, 

 

Getting stuck at lenovo booting screen only happens when I tried to reboot. 

If I just turned it off and on, booting works fine. 

I checked in bios screen if 'booting with USB' is disabled.

And it is set as disabled already. 

 

I would appreciate if you can suggest various ways to resolve this problem. 

Thank you!

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