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Paper Tape
Posts: 2
Registered: ‎12-22-2015
Location: Deutschland
Views: 692
Message 1 of 2

Ideapad 500s - Hardware scan error

Hi, I receive an Error Code WVC007002-RL8VRF - and my laptop suggests to open a support ticket at Lenovo. When I try to find this section, or open the "connect us" area on, the site never loads, it just remains blank. Regardless what browser I use. Please support me. I have an ideapad 500s 13



Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 313
Message 2 of 2

Re: Ideapad 500s - Hardware scan error

Hi there, Oliver -

Thank you for writing in to the Lenovo Forum - Sorry for delayed response.


A service tip has been released concerning the WVC007002 Mathematical Operations Test error message.  This is a false negative and can be ignored; it does not affect the system's functionality or performance.


Link to Service Tip;


Update us how it goes.






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