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uti
Paper Tape
Posts: 3
Registered: ‎09-26-2017
Location: ID
Views: 843
Message 1 of 4

Ideapad 500s, plugged in, charging but battery won't increase in windows 10

Hi All,

 

I need help. My laptop is not charging. Cable is plugged and the status 8% available (plugged in, charging). i have waited for 2 or 3 hours, but the battery won't increase. I already uninstall "Microsoft ACPI Compliant Control Method Battery", but it did'nt work

 

battery.jpg

 

I have been searching how to fix it, but did'nt found it. Now, i am getting depressed. T_T

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 817
Message 2 of 4

Re: Ideapad 500s, plugged in, charging but battery won't increase in windows 10

Hello Uti,

Thanks for using the Lenovo forums.


Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

Hope this helps, let us know how you get on.


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uti
Paper Tape
Posts: 3
Registered: ‎09-26-2017
Location: ID
Views: 804
Message 3 of 4

Re: Ideapad 500s, plugged in, charging but battery won't increase in windows 10

Hi Krakken,

 

Thanks for your response.

 

I already did what your suggest. But still not working. What should i do?

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 797
Message 4 of 4

Re: Ideapad 500s, plugged in, charging but battery won't increase in windows 10

In this case, just see if you are able to perform an LSC scan, just to see if this is able to find anything for you:

 

1. Please click on the following link

2. Under the section ‘Download’ select the relevant Hyperlink dependant on whether your Lenovo is running Windows 7/8/8.1 32 bit or 64 bit.
3. When prompted, select save and browse to a drive and directory in which to save the downloaded files.
4. Navigate to the folder where you saved the installation file, lscsetup_x86_26001.exe.
5. Double-click the installation file icon to start the installation.
6. Follow the onscreen instructions via the installation wizard that will install Lenovo Solution Centre on your system.
7. Once installed you will have a ‘Lenovo Solution Centre’ icon on your desktop please click to open this.
8. Once solution center is opened please select ‘Checkup’ then ‘Hardware Scan’ and ‘Full Scan’
9. This will take up to 20 minutes, see if this can find any errors.

 

Hope this helps, let us know how you get on.


==================================================================================
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.



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