01-24-2017 12:06 AM - last edited on 01-25-2017 08:51 AM by Majestic
Hi, out of a sudden the cam stopped working, I tried to check if there's any updates for the driver installed and the page returned after entering my laptop serial number (*********) is:
Error 500 internal server error
Please return to the homepage back.
Mod's Edit: Serial number removed from public view to protect owner from its unwanted use. Also added model number to Subject line for clarity
01-24-2017 07:26 AM - last edited on 01-25-2017 08:52 AM by Majestic
The page error might have been a temporary issue. I just check the support site and its currently working. In any case the system should also have a copy of the drivers in "D:\drivers\" if it had windows pre-installed.If any case installing the camera drivers does not work, try re-installing the chipset drivers also.
Hope this helps.
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.