01-03-2018 12:54 PM
The charging jack pin in my laptop got a little bit loose and tends to not connect with my adapter, loosing connection when I slightly move the laptop etc.
I still have over 1 year of warranty, but after my last experiences with Lenovo service (waiting over a month for a **bleep** charger) I'd rather pay to have the jack replaced. But there are no charging jacks for this model, can't find anything anywhere (not only this model, other ideapads are also affected). Some people suggest using some Asus charging ports and trimming their legs etc, but I'd prefer some "real" method. I also don't want to loose my warranty. Is there any way I can get it replaced (even for money) without loosing the warranty? I think I could even do it myself because I've done similar things in the past (soldering pins on micro usb plugs etc) but I just simply don't want to loose my warranty, nor to wait a month without my computer (and I'd possibly get a negative response claiming it's my fault).
What would you do in my situation?
01-03-2018 01:58 PM
Welcome to the Community Forums.
The DC in power port appears not offered separately from the hardware manual and is part of the systemboard. There may be other resellers that offer it separately but since you have a warranty available, personally I would rather call in technical support in your situation (self-fix may void the warranty).
If the OEM parts would have challenges on availability then I am sure they would have other options for customer that are not willing to wait too long. They may need the entire systemboard to replace.
If you search for dc in power port from other resellers like best buy and amazon, just assure that you have also check return policy just in case.
Hope this helps answer your query.
01-04-2018 08:35 AM
Welcome to the Lenovo Community !
If you check out eBay in your country you may find sellers of new DC Power Jacks for your model. I have included a listing below of sellers found on the U.S. eBay site and some of those may ship to your country.
Whether you do the repair or pay a local repair shop to do it, you could very well lose your remaining warranty since the power jack repair was not done by an authorized Lenovo Service Center. A repair of that nature will leave some indication that the laptop was previously opened and depending on the solder repair, an indication of what was replaced. In the event you have some other motherboard issue in the future, Lenovo could deny warranty coverage due to the unauthorized power jack repair. Spidey101's recommendation for visiting an authorized Lenovo Center is your best option if there is concern about your remaining warranty.