07-18-2017 10:57 AM - edited 07-18-2017 11:00 AM
I just bought Lenovo IP510IKB earlier this week, and I really like it, but I think something is wrong with the speakers, when I play music or any kind of audio there is some kind of distortion or vibration at certain frequencies, I don't know how to describe it, it's like there is something vibrating inside the laptop.
I tried installing lenovo Harman drivers but the problem is still there, I also tried Windows generic drivers and other softwares like FxSound, but nothing helped, something that I also tried is muting the left speaker and the right speaker, at first I thought muting the left speaker fixed the problem but after a while I noticed the same distortion but not as much.
I tried living with this annoying problem as it's not always there, but it really appear when listening to piano, but I can't live with it anymore it's driving me crazy and I can't find any related topics about this problem in the IP510IKB.
I live in Egypt and I bought this laptop from souq.com (something like amazon.com) about a week ago, and I don't think I will be able to return it, is it even something that the warranty covers?
07-19-2017 03:48 AM
Thanks for using the Lenovo forums.
It might not house the most powerful speakers, so at certain levels it could start to sound distorted, as it usually does with less quality speakers (from what I`ve found with my units).
But I`ve not come accross reports of this with this unit, so I think there may be an issue with the speakers.
It is possible that perhaps a connection is not as solid as it should be, or the speakers themselves are loose.
Try to download the Audio(If available) and Chipset drivers for the unit from the support page.
Make sure to reboot after an update on the unit.
If that does not work, I recommend that you see where you can get with the supplier you have purhcased it from, as it is practically a brand new unit.
And if you cannot get anywhere with the supplier, then I would recommend, that you call your local Lenovo support line for a possible service. Below is the link to the phone list where you can find these numbers
Hope this helps, let us know how you get on.
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