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04-23-2019

GB

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Ideapad 520S USB C port stopped working

2019-04-23, 20:13 PM

Hello,

 

I have an Ideapad 520S. The USB C port has recently stopped working randomly. I have tried different cables. All the drivers and BIOS are up to date. I have done diagnostic scans on the Lenovo support website and they say there is no issue.The other USB ports work fine. 

 

I have now tried changing the selective suspend power options, but no luck. When I plug a device into the port, it just does not recognise anything is connected. The device I want to connect (at the moment) is a Samsung Galaxy phone.  

 

Is there anything else I can try?

 

Thanks 

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402 Posts

08-02-2018

US

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Re: Ideapad 520S USB C port stopped working

2019-05-05, 17:31 PM

Hi chymen!

 

Welcome to the Community Forums. 

 

If other USB ports work fine, then the USB Type C port on your laptop is defective. We recommend to contact our technical support for repair options, https://pcsupport.lenovo.com/us/en/supportphonelist

 

Regards,

 

 



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2 Posts

04-23-2019

GB

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Re: Ideapad 520S USB C port stopped working

2019-05-06, 8:52 AM

Thanks - I'll look into it. 

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