10-23-2016 10:08 AM - edited 10-23-2016 11:45 AM
I bought a Lenovo Ideapad 700 15ISK, with a M.2 SSD slot, but without the SSD. Will I lose the warranty if I open the cover to install it myself? Thank you.
10-24-2016 05:25 AM
Hi there, Cataclismo -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
According to the Maintenance Manual the hard drive is not a CRU, (Customer Replaceable Unit), which indicates the customer is not allowed to exchange the item.
What this Warranty Does not cover
- failure or damage resulting from misuse, abuse, accident, modification, unsuitable physical or operating environment, natural disasters, power surges, improper maintenance, or use not in accordance with product information materials
-damage caused by a non-authorized service provider
-failure of, or damage caused by, any third party products, including those that Lenovo may provide or integrate into the Lenovo product at your request
Warranty is not covered if during the process of modification, damage or accidents may incur both on the replaced parts and the original devices.
If in the future that you may need to have your computer serviced, tech support would ask for the original parts which are the only ones covered by the warranty for repair.
On most systems, No it will not void the warranty unless damage is caused to the system by the SSD or when installing it into the system. On some systems yes it may void the warranty.
The SSD will not be covered by the warranty in both cases unless it is purchased as an authorised option from Lenovo.
Update us how it goes.
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10-27-2016 05:28 AM
Thank you for your reply.
I don't want to replace the HDD. I just want to install the SSD on the M.2 slot. I guess that's possible - to have both HDD and SSD installed or isn't it? I know the warranty won't cover the SSD, that's kinda obviously. I was just wondering, if I install the SSD successfully, but let's say, the touchpad stops working, warranty will still cover the touchpad repairs, right?