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Amine_Ba
Fanfold Paper
Posts: 2
Registered: ‎01-12-2017
Location: TN
Views: 1,161
Message 1 of 5

Ideapad 700-15ISK battery icon problem

Hello , I recently bought an Ideapad 700-15ISK , i have the problem that Windows battery icon has wrong reading : i can see that battery is for example 70% or 80% and suddenly Windows notify me that it has critical amount of energy, like 7% - that is maintained for 1 or 2 seconds. And after this 2 seconds it is going back to normal.

This problem take place like once every 30minutes .

Windows 10 updated and I've installed all drivers from lenovo support site,  only "lenovo power management" is not installed , i downloaded the driver and when i click on install nothing happens ! 
help plz ! 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,065
Message 2 of 5

Re: Ideapad 700-15ISK battery icon problem

Hi there, Amine                      -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Based from your findings, it's possible that:

 

- The battery circuit inside is not working to unload the charge, or

- One of the battery cells have already reached its life span

- the chip that handles how the battery gets charge/discharge and checks the charge level of each battery cell (both are controlled by a firmware) is malfunctioning.

 

Did you try calibrating the battery?

 

Also, you can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 20 seconds.

 

Update us how it goes.

 

 

 

 

Regards,

 

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Amine_Ba
Fanfold Paper
Posts: 2
Registered: ‎01-12-2017
Location: TN
Views: 1,048
Message 3 of 5

Re: Ideapad 700-15ISK battery icon problem

Thank you for your respond,

I can't remove battery becouse this model (Ideapad 700-15ISK ) have built-in battery .

Also I can not install "lenovo power management" .

i don't know  what i have to do 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,043
Message 4 of 5

Re: Ideapad 700-15ISK battery icon problem

I would suggest to back up your files and doing a factory reset to isolate if it's an OS issue.

 

Update us how it goes.

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

AbieAmadea
Token Ring
Posts: 29
Registered: ‎06-17-2017
Location: ID
Views: 544
Message 5 of 5

Re: Ideapad 700-15ISK battery icon problem

Update your bios, the new bios fix battery critical error. 

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