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Vorta
Paper Tape
Posts: 5
Registered: ‎12-20-2016
Location: HR
Views: 4,777
Message 1 of 15

Ideapad 700-15ISK false low battery warnings

Hello!

My Lenovo ThinkPad 700 occasionally gives me a warning that my battery is running really low (e.g. 6%) while it is actually above 80%.

 

Here's how it happens. First I get this warning (notice the little battery icon to the lower right):

img1.jpgWarning messageBut as soon as I close the warning message the battery status shows as follows:img2.jpgActual battery state

 

This problem is happening randomly and is very annoying because once the warning messages start, they keep repeating several times until they finally stop.

 

It doesn't happen if the laptop is charging.

 

The laptop is running Windows 10 with the latest drivers off the Lenovo Support page.

 

Device Manager shows 2 devices under Battery dropdown:

Microsoft AC Adapter (ACPI\VEN_ACPI&DEV_0003)

Microsoft ACPI-Compliant Control Method Battery (ACPI\VEN_PNP&DEV_0C0A)

Is there anything I can do to stop this from happening?

Vorta
Paper Tape
Posts: 5
Registered: ‎12-20-2016
Location: HR
Views: 4,680
Message 2 of 15

Re: Ideapad 700-15ISK false low battery warnings

Unfortunately cannot edit. The laptop in question is actually ideapad 700-15ISK.

gedkul
Fanfold Paper
Posts: 4
Registered: ‎03-20-2017
Location: LT
Views: 4,449
Message 3 of 15

Re: Ideapad 700-15ISK false low battery warnings

Hello, i got that message too. Maybe u know if its hardware or software bug? I bought computer and this bug is so irritating... I also add video 

 

and event report.

I bougth my computer some days ago? Maybe this laptop is DOA?

Waiting for response...

Vorta
Paper Tape
Posts: 5
Registered: ‎12-20-2016
Location: HR
Views: 4,339
Message 4 of 15

Re: Ideapad 700-15ISK false low battery warnings

Since you have the same issue it cannot be a coincidence. Could be a serial error on these laptops. I didn't get any help from Lenovo yet. Do you have any suggestions where I could direct my inqury to get this going faster?

gedkul
Fanfold Paper
Posts: 4
Registered: ‎03-20-2017
Location: LT
Views: 4,337
Message 5 of 15

Re: Ideapad 700-15ISK false low battery warnings

I gave my pc to service center and they wrote DOA and got new laptop which doesnt have this bug.

smitsanghavi
Paper Tape
Posts: 7
Registered: ‎01-02-2017
Location: IN
Views: 4,163
Message 6 of 15

Re: Ideapad 700-15ISK false low battery warnings

Is this actually a hardware error?
RJJust
Paper Tape
Posts: 3
Registered: ‎07-03-2013
Location: US
Views: 3,990
Message 7 of 15

Re: Ideapad 700-15ISK false low battery warnings

I have the same issue, drives me crazy, esp if I am in a game
ElvinYV
What's DOS?
Posts: 1
Registered: ‎06-18-2017
Location: ID
Views: 3,664
Message 8 of 15

Re: Ideapad 700-15ISK false low battery warnings

I also have the same problem, is there any solution for this problem?

AMZMA
Punch Card
Posts: 8
Registered: ‎04-06-2017
Location: ID
Views: 3,523
Message 9 of 15

Re: Ideapad 700-15ISK false low battery warnings

Bump up.

I have this promblem too.

AbieAmadea
Token Ring
Posts: 29
Registered: ‎06-17-2017
Location: ID
Views: 3,477
Message 10 of 15

Re: Ideapad 700-15ISK false low battery warnings

Good news, the new bios E5CN60WW seems to fix this problem. try it out.

 

Mod's comment: This post was marked as the Solution based on members' feedback.

 

Lenovo has since updated the BIO to E5CN61WW and it will contain the same low battery warning fix.... click here for that version.

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