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El1sa
Not applicable
Posts: 10
Registered: ‎11-18-2018
Location: GB
Views: 1,211
Message 1 of 7

Ideapad 700 Left or Right Click not working.

As the title says, both the left and right click at the bottom of the touchpad stopped working.

 

I've tried,

-Checking for driver updates (windows and lenovo vantage)

-Check Mouse Properties (device  was enabled)

-Returned Mouse setting back to default

-Disabled and Enabled ClickPad

-Rebooted my Laptop

-Removed External Mouse

 

Any help to  get my clickety clickers  working would be appreciated. 

JanGab_Lenovo
Not applicable
Posts: 235
Registered: ‎08-01-2018
Location: PH
Views: 1,166
Message 2 of 7

Re: Ideapad 700 Left or Right Click not working.

Hi El1sa,

 

Welcome to the Community Forums.

 

Based on the information that you've provided it seems that you already tried all the necessary troubleshooting steps to fix the issue. However, possible that the buttons are malfunctioning and we need to replaced the touchpad.

 

We recommend that you contact our local support team to get assistance with service request. Kindly call them using the phone number listed below.

 

Lenovo Support UK

877-453-6686 
Hours of operation
24 hours/day 7 days/week

 

Regards,

 



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El1sa
Not applicable
Posts: 10
Registered: ‎11-18-2018
Location: GB
Views: 1,140
Message 3 of 7

Re: Ideapad 700 Left or Right Click not working.

That's unbelievable! The warranty expired on 14th November!! Sigh....
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CyberSimian
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Posts: 784
Registered: ‎07-10-2016
Location: GB
Views: 1,129
Message 4 of 7

Re: Ideapad 700 Left or Right Click not working.


@El1sa wrote:

both the left and right click at the bottom of the touchpad stopped working ...  Any help to  get my clickety clickers  working would be appreciated. 


On my 700-15ISK I can tap once with one finger anywhere on the touchpad to act as a left mouse click.  I think that tapping once with two fingers acts as a right mouse click (not sure about that, as I prefer to use a separate mouse).  Do those still work?  If they do, look in the settings for the touchpad to see what other taps are supported and how to customise them to your liking.

 

-- from CyberSimian in the UK

El1sa
Not applicable
Posts: 10
Registered: ‎11-18-2018
Location: GB
Views: 1,125
Message 5 of 7

Re: Ideapad 700 Left or Right Click not working.

Bless you for the response <3

The problem is that I work a fair bit on spreadsheets which is fine when I have the mouse plugged in but while I'm out and about, it's hard to change column widths/row heights (for example) with just the touchpad. Smiley Sad

Can't fathom out the right click either but to be fair, I haven't looked properly for that yet. Two fingers don't work unfortunately.
El1sa
Not applicable
Posts: 10
Registered: ‎11-18-2018
Location: GB
Views: 1,124
Message 6 of 7

Re: Ideapad 700 Left or Right Click not working.

Hi, I just had a look and it is a double tap which is enabled in mouse properties for a right click. However, that doesn't work either. So, as the touchpad is working for things like two finger scroll, wouldn't that indicate that it's a driver problem or similar?
El1sa
Not applicable
Posts: 10
Registered: ‎11-18-2018
Location: GB
Views: 1,121
Message 7 of 7

Re: Ideapad 700 Left or Right Click not working.

SORTED!! - Yay me Smiley Happy

You need a USB Mouse though

1) Go to Device Manager
2) Select "Mice and other compatible devices"
3) Select "synaptics..." or "Lenovo Pointing Device"
4) Right Click and Select "Update Driver"
5) From the pop-up window, Select "Browse My Computer"
6) Select "Let me pick for list of device drivers"
7) Choose "PS/2 Compatible Device" (This previously said "synaptics"

Should I be this excited about getting my clickers back!? Smiley Happy

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