05-17-2016 03:56 AM
Hi! Just wanna enquire on the laptop that i bought not long ago. It's installed with Windows 10 home.
I have 2 minor issues that sometimes irritate me.. one of them is that the battery indicator show low battery eventhough is fully charged. Then within 5-10 seconds, it will revert back to original battery state. This happens occassionally and im wondering izzit windows 10 problem or the laptop itself.. I called the lenovo cust service and they asked me to install the power management software and one key optimiser to check my battery status.. both the software doesn't run in my apps. The battery is okay is just that it turns low power even though it's more than half full.. then it revert back to normal.. it occurs a lot of times =(
Next is when i browse mozilla, half of the screen went white.. the other half looks normal.. I refreshed the page, most of the page looks normal but some still white... I updated my firefox, graphic card and changed setting for the white screen problem (untick hardware acceleration).. it still occur..
I wonder what's the issue
Thank you guys...
10-28-2016 03:30 PM
Exactly same issues ! The white screen is probably a comptiability issue, switching to chrome should fix the problem. As for the battery issue, it seems that it is happening with everyone, battery fully charged, suddenly a warning showing that battery power level is critical , so I assume it's somehow a problem with the producing of the laptop itself. I am considering now to go tomorrow to the shop where I bought the laptop and try to take my money back.
10-30-2016 01:25 PM
As for the battery, I had the battery changed by going to the customer service. However the problem still occur.. Another problem i have is the battery is draining very fast even after i changed it.. Wht should I do? I doubt they will give any replacement for it
11-02-2016 01:03 AM
Anyone has any solution to it..? or maybe pls help me to explain to the service centre guy what exactly happening to my laptop
1. battery indicator show low then show real battery indicator after that
2. the battery last for 1 hour 10 minutes with just simple browsing instead of usual 3-4 hours
Pls help.. someone =( I already had my battery changed yet the problem still occur.. i wonder where the problem lies now. thank you