cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
AriG85
Paper Tape
Posts: 3
Registered: ‎02-26-2018
Location: IL
Views: 1,023
Message 1 of 3

Ideapad 710s not waking up from "turn off screen"

Hi,

 

I have an Lenovo ideapad 710S13IKB Product Number:80VQ

My computer is plugged to AC adapter most of the time and I disabled the "sleep after" option in the Power & Sleep settings I configured that only the screen will turn off after 10 minutes. My problem is that after couple of days of work, when I am trying to wake the computer after not working on it for couple of hours nothing happened, the computer does not respond (mouse, keyboard), Only shutting down the computer and turning it back on allows me to come back from the issue.

I also installed chrome remote desktop and when the computer does not respond I see that the computer lost connection and there is no way to remote control my computer. 

 

Please help,

Thanks!

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 995
Message 2 of 3

Re: Ideapad 710s not waking up from "turn off screen"

Hello AriG85

Thanks for using the Lenovo forums.


Try the following if you`re able 

 

 Mart67 wrote:

 

1. Go to and click the "Power Icon" and then click "More Power Options".
2. Under the plan that is currently selected (Balanced, Power Saver....) click "Change Plan Settings".
3. Now click "Change Advanced Power Settings".
4. On the next screen you may have to click at top of screen on "Change settings that are currently unavailable".
5. Open the "Sleep Setting" and find "Hybrid Sleep"
6. Change/set it to allow.
7. Click "OK".
8. Finally shut down and power up the computer.

 


Source: LINK

 

Hope this helps, let us know how you get on.


==================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.



 

 

 

Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
AriG85
Paper Tape
Posts: 3
Registered: ‎02-26-2018
Location: IL
Views: 975
Message 3 of 3

Re: Ideapad 710s not waking up from "turn off screen"

It looks like the solution is working, thanks!!

Check out current deals!


Shop current deals

Top Kudoed Authors