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Siddyy94
What's DOS?
Posts: 1
Registered: ‎04-23-2018
Location: US
Views: 395
Message 1 of 3

Ideapad 720S - Fingerprint and sign-in issues.

I recently bought an Ideapad 720s, it was working smoothly without any glitches but suddenly one day after a Windows 10 update, it started having issues. First, I could not login, it said my profile was not found and then later when I fixed that my fingerprint as a sign in option does not work anymore. I wasn't facing these issues before the update. NEED HELP!!!

 

Mod's Edit: Additional information added to Subject line for clarity of issue.

 

Community Moderator
Community Moderator
Posts: 4,286
Registered: ‎11-18-2012
Location: US
Views: 343
Message 2 of 3
Moved:

Ideapad 720S - Screen won't shut off in "rest mode"

Community Moderator
Community Moderator
Posts: 4,286
Registered: ‎11-18-2012
Location: US
Views: 339
Message 3 of 3

Re: Ideapad 720S - Fingerprint and sign-in issues.

Welcome to the Lenovo Community !

 

Microsoft released an update yesterday (04/23/2018) that fixed several bio-metric / Hello / fingerprint log-in issues.  If you haven't installed that update, I would give it a try.   Here is a link that explains the update.....

 

https://support.microsoft.com/en-us/help/4093105/windows-10-update-kb4093105



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