06-05-2019 07:30 AM
I got a brand new ideapad 720s less than a week ago. I have been noticing the laptop is getting extremely hot while charging. Please see the scary temperatures below.
I read in other post and updated the BIOS and all but the situation remains the same. Please help.
06-06-2019 03:58 PM
Thank you for using the community forums.
Could you verify if the temperature result you provided to us is while the laptop is on Idle Mode or while you're using the laptop? If the laptop is charging and on Idle Mode, the temperature is too high and there might be a problem on the laptop and if you're using it while charging, it still depends on the task you're doing on the laptop. Could you check also the fan RPM while you're using the laptop?
Let us know how it goes.