10-16-2018 09:40 PM
When my notebook falls into standby, I am not able to wake it up from standby. The keyboard lights are working but my screen stays black. I have to force my notebook to reboot by pressing the power button for a few seconds.
I already checked for new drivers. Unfortunatly, there are no new drivers available.
10-24-2018 01:35 PM
Welcome to the Lenovo Community Forums. Can you try these steps:
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10-24-2018 10:47 PM
Right click on the Start / Window Icon and open Command Prompt (Admin). In Command Prompt, type powercfg /deviceenableawake and press Enter. Observe afterwards. You may also go to the Support Website and install the latest BIOS,
https://support.lenovo.com/us/en/ (Enter Serial Number>Drivers and Software>Choose OS>Component: BIOS / UEFI)
10-24-2018 11:01 PM
When I enter 'powercfg /deviceenableawake in the Command Prompt, I get an invalid parameter error.
I already tried to update my BIOS but I get an error as well.
10-24-2018 11:12 PM
This is for a different model, but check out the solution posted and see if any of the suggestions are able to help you out at all.
10-24-2018 11:14 PM
When I enter the code in the Command prompt I get an error.
I already tried to update my bios before I asked in the forum because I read the hint on the internet but I got an error while updating as well.
10-24-2018 11:36 PM
Thanks for the confirmation. Could you try tp turn off the Fast Start Option?
Fast Start is located at Control Panel > Power Options > Require A Password on WakeUp > Change Settings That Are Currently Unavailable > Uncheck Turn On Fast Start.
If it didn't work, try the steps below.
1. Go to and click the "Power Icon" and then click "More Power Options".
2. Under the plan that is currently selected (Balanced, Power Saver....) click "Change Plan Settings".
3. Now click "Change Advanced Power Settings".
4. On the next screen you may have to click at top of screen on "Change settings that are currently unavailable".
5. Open the "Sleep Setting" and find "Hybrid Sleep"
6. Change/set it to allow.
7. Click "OK".
8. Finally shut down and power up the computer.
Let us know how it goes.