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William137
Paper Tape
Posts: 2
Registered: ‎07-13-2017
Location: NL
Views: 562
Message 1 of 3

Ideapad Flex 14 Touchscreen

Hello,

I have some troubles with a laptop from a friend.

The Touchscreen did not work anymore and he asked me if i could help.

Until now not Smiley Sad.

 

Maybe someone here can help me?

I see a few post more about the same problem, but they did not helped me.

- disabling wake on

- clear the screen

 

Anybody else had the same problem with Windows 10 fully upgraded to Creators update?

Thanks in advance.

 

Gr. William

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 518
Message 2 of 3

Re: Ideapad Flex 14 Touchscreen

Hello William137

Thanks for using the Lenovo forums.


Sounds like this will be an issue with the Creators update, from what I can see:

 

https://support.lenovo.com/us/en/solutions/ht503655

 

Flex 14 has not been tested yet with this update. This will likely be the cause for the errors, I would recommend that you revery back to an older version of Windows before the update.

 

Hope this helps, let us know how you get on.


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William137
Paper Tape
Posts: 2
Registered: ‎07-13-2017
Location: NL
Views: 515
Message 3 of 3

Re: Ideapad Flex 14 Touchscreen

Thanks Krakken for your reply.

The problem was already with the older version of Windows 10.

I updated the laptop for a possibel fix.

 

I see there are a lot of problems with the touchscreen after the upgrade to Windows 10 and i hoped if anyone had a solution already.

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