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akwilliams
Paper Tape
Posts: 1
Registered: ‎10-31-2016
Location: US
Views: 1,410
Message 1 of 2

Ideapad Flex 14: "Plugged in, not charging" notice and battery light flashing

Hello, 

 

I have a two year old Ideapad Flex 14 which is having some battery issues. Specifically, the battery light is flashing red, and when I plug in my laptop, the status says “plugged in, not charging.” When plugged in, it stays at roughly the same battery level, though it has been gradually losing battery despite being plugged in over the last few days (this has been going on for five days or so now). 

 

It is at 5% battery now, and I’m not sure what to do to make it charge. I’ve tried taking out the battery and putting it back multiple times, but am not really sure what else to try – I’m out of the country until December, so I haven’t been able to find a repair place to get it fixed yet... 

 

Any suggestions how to fix this?? 

Annie 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,364
Message 2 of 2

Re: Ideapad Flex 14: "Plugged in, not charging" notice and battery light flashing

Welcome to the Forums Akwilliams ! 

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.

 

Based from your findings, it's possible that:

 

- The battery circuit inside is not working to unload the charge, or

- One of the battery cells have already reached its life span

- the chip that handles how the battery gets charge/discharge and checks the charge level of each battery cell (both are controlled by a firmware) is malfunctioning.

 

Also, Try to perform the battery gauge reset, to perform the gauge reset go to energy manager select maintenance and guide and select gauge reset and check for the issue.

 

Update us how it goes.

 

 

 

 

 

Regards,         

 

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