08-21-2017 07:22 AM
In the last saturday I turned off my notebook normally.
Since today (monday), I press power button, the led power indicator stay on for five minuts, after that it power off. Nothing is showing on the screen. When I plug the AC Power, the AC Power indicator stay on, but every ten seconds it flash.
Anybody else had this problem? Is there something that can I do, like battery reset, hard reset, etc.?
08-21-2017 11:00 AM
Welcome to the Community Forums.
The hardware manual offers the power check out guide that you can follow here on page 21-22.
As it may involve opening the laptop for the battery, it would be better to verify the integrity of the charger first or better yet use a compatible charger to test with. Before any attempt to open the laptop, call in technical support first for in warranty repair.
Hope this help answer your query.
Update us how it goes.