English Community

Lenovo NotebooksLenovo IdeaPad 1xx, 3xx, 5xx & 7xx, Edge, LaVie Z, Flex Notebooks
All Forum Topics
Options

2 Posts

10-27-2016

ZA

6 Signins

48 Page Views

  • Posts: 2
  • Registered: ‎10-27-2016
  • Location: ZA
  • Views: 48
  • Message 1 of 4

Ideapad - Keeps freezing, how to post a problem.

2016-10-27, 13:47 PM

I do not know HOW to post a problem on this site and am resorting to replying to this message.  Can anyone please help me post my own issue.  The EMAIL function does not work!  The LIVE CHAT does not work as no-one comes to the chat to me. So sorry to come into your issue.  I hope you get it solved.  My BRAND new computer IDEAPAD keeps on FREEZING and I cannot get through to anyone to ask for help.  How do I post an issue please?

 

Mod's Edit: Additional information added to Subject line for clarity of issue and move post to correct forum.

 

Reply
Options

4297 Posts

11-18-2012

US

9979 Signins

610511 Page Views

  • Posts: 4297
  • Registered: ‎11-18-2012
  • Location: US
  • Views: 610511
  • Message 2 of 4

Re: Ideapad - Keeps freezing, how to post a problem.

2016-10-27, 15:01 PM

Welcome to the Lenovo Community !

 

As for posting your problem, you have successfully posted a message here.  Just state the nature of the problem you are having here. As other members read your post they may respond with a solution.  Be sure to include in your posting what Lenovo model you have as well as what operating system is installed.  Please try to add as much detail about the issue as you can.

 

Although from what you have described it sounds like you're more interested in on how to contact Lenovo Support.  If you are not having any success with Live Chat or by email then I would recommend that you call them directly.

 

Lenovo Support - South Africa

010-5906704 (Standard Charges Apply)
English
8:00 - 17:00 Monday - Friday

 

 



___________________________________________________________
♦ Find a post helpful? Thank that member by clicking on the ☆Star☆ below
     to award them a Kudo.
♦ Posting a problem and a reply is helpful and it answers your question,
     please mark it as an "Accept As Solution"
♦ I'm not a Lenovo employee, just a volunteer geek who likes to help folks.
Sorry, I don't read unsolicited Private Messages. If you have an issue, posting in     the appropriate forum is the best way to get assistance.

Communities:    English English    Deutsche Deutsche     Español Español     Portugues Portugues     Russian flag Русскоязычное

Reply
Options

2 Posts

10-27-2016

ZA

6 Signins

48 Page Views

  • Posts: 2
  • Registered: ‎10-27-2016
  • Location: ZA
  • Views: 48
  • Message 3 of 4

Re: Ideapad - Keeps freezing, how to post a problem.

2018-01-16, 9:59 AM

LIVECHAT does not work and the advice to contact LENOVO via telephone ???  To which country would I be paying to communicate with LENOVO ?

Reply
Options

7945 Posts

09-04-2014

SK

32485 Signins

1199015 Page Views

  • Posts: 7945
  • Registered: ‎09-04-2014
  • Location: SK
  • Views: 1199015
  • Message 4 of 4

Re: Ideapad - Keeps freezing, how to post a problem.

2018-01-16, 13:28 PM

Hello,

 

Actually processes have changed in South since your previous post.  I'm not sure if chat was available but it certainly isn't a current option.  The phone number has also changed to +27112017745 which is a SA number according to the dialing code.

 

Andy

 

English Community Administrator
Lenovo eServices

Please remember to come back and mark the post that you feel answered your question as the solution. 
Did you find a post helpfull? You can thank the member by awarding them a Thumbs Up
 

Please don't ask me questions by Personal Message; questions belong in the forums.
Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete