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Treebeard76
Paper Tape
Posts: 2
Registered: ‎12-03-2016
Location: US
Views: 2,226
Message 1 of 4

Ideapad P500 Touch...touch screen not working after Windows 10 update

My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. I can tap the screen and it will select stuff but I cannot scroll or anything else. Anyone able to help with this? It is drving me bonkers.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 2,172
Message 2 of 4

Re: Ideapad P500 Touch...touch screen not working after Windows 10 update

Hi there, Treebeard                 -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

As I understand, Windows 10 upgrade had messed up some up entries. Try to reset Windows 10.

 

Update us how it goes.

 

 

 

 

Regards,         

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

Treebeard76
Paper Tape
Posts: 2
Registered: ‎12-03-2016
Location: US
Views: 2,163
Message 3 of 4

Re: Ideapad P500 Touch...touch screen not working after Windows 10 update

How do I do that? I have no clue. Smiley Happy Thanks!

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 2,142
Message 4 of 4

Re: Ideapad P500 Touch...touch screen not working after Windows 10 update

Please click here to know how to reset the windows 10

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

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