cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
EvilGeniusSkis
Paper Tape
Posts: 2
Registered: ‎01-21-2020
Location: CA
Views: 90
Message 1 of 3

Ideapad l340-15IWL Bluetooth sound issues, no sound below 6%, and other problems

I am having problems with using blutooth headphones with my laptop. the first thing I noticed was that I don't get sound from them when the master volume in my laptop is less than 6%, it still works if the individual program volume is <6%, or if the sound is very quite, just not when the master volume is <6%. All bluetooth and sound drivers are up to date.

Trouble shooting steps I've tried

Other bluetooth headphones (same issue)

Booting from a Ubuntu USB stick (same issue)

 

 

I am also having a problem where the volume for my headphones defaults to 70-80% when I first boot up my computer, and another where If I disconnect my headphones and then reconnect them, the volume level sounds like 70-80%, but is shown as what it was before I disconected them

 

Any help would be apreaciated.

Every machine is a smoke machine if you use it wrong enough.
Support Specialist
Posts: 598
Registered: ‎11-04-2019
Location: US
Views: 60
Message 2 of 3

Re: Ideapad l340-15IWL Bluetooth sound issues, no sound below 6%, and other problems

 

Hi EvilGeniusSkis,

 

Welcome to the Community Forums.

 

Does this issue happen also in Windows or just Ubuntu?
When was the last time that you can hear some sound at 6% wile using the Bluetooth?

 

I really want to help here, please try this troubleshooting steps 

 

Fix audio or sound problems in Windows 7, 8, & 10.

 

I ran across this forum post the Community Forums, it's has similar issue with a proposed solution I hope this helps.

 

:  https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/Bluetooth-Sound-Quality-is-Terrible/td-p...

 

Give us an update on how it goes.

 

 

Regards.
Dondon_Lenovo.




Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

EvilGeniusSkis
Paper Tape
Posts: 2
Registered: ‎01-21-2020
Location: CA
Views: 51
Message 3 of 3

Re: Ideapad l340-15IWL Bluetooth sound issues, no sound below 6%, and other problems

I first noticed the problem within a couple of hours of turning my computer on for the first time. The problem is in windows, the ubuntu stick was a troubleshooting step (if the problem persisted in ubuntu, a driver/OS issue would be unlikly).

Every machine is a smoke machine if you use it wrong enough.

And we're back...

Move delayed but still coming

Learn More

Check out current deals!


Shop current deals

Top Kudoed Authors