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sangjolee
What's DOS?
Posts: 1
Registered: ‎03-07-2018
Location: CA
Views: 1,517
Message 1 of 2

Ieampad 310 keeps on restarting randomly

I have been using Lenovo Ideapad 310(AMD A12 7th gen) for less than a year.

after a few months of using this laptop, it randomly restarts at least once a day, I don't know what the cause is and it is very frustrating.

and also, this laptop is super slow for its spec. even just watching youtube is sometimes very slow.

never had this sort of experience with my previous laptop(Asus bought in 2011) and it seems like my previous laptop was even faster than this one. super frustrating.

I asked a service team at bestbuy to look into my laptop and they didnt find any problem, and it still randomly restarts.

also, when i try to connect my laptop to TV using HDMI cable to watch a movie, it freezes and makes weird noise.

does anyone have a similar experience and have a solution?

Retired Support Specialist
Posts: 122
Registered: ‎10-24-2017
Location: IN
Views: 1,499
Message 2 of 2

Re: Ieampad 310 keeps on restarting randomly

Hi Sangjolee,

 

Welcome to Lenovo Community!

 

System random restart is depending on so many scenario, go through the below mention both the link with similar discussion and update us how it goes.

 

  1. Click here
  2. This also

I hope the above information helps.                   

 

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Tap that kudos button if I helped.


If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

Regards,

Ashish

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