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Giulio11
Paper Tape
Posts: 7
Registered: ‎01-24-2018
Location: TH
Views: 191
Message 1 of 2

Incorrect warranty date - Unable to correct

Hello,

 

i recently purchased an ideapad 320s from amazon.com. Checking the warranty status I get an incorrect start date.

Following a previous forum post I tried to create a new service case at: http://lenovo.force.com/ServiceCases?lang=en but when i click Save i get an error message "Authorization Required".

 

Coudl you please advise how to correct the wrong warranty start date?

 

Thank you

Sr Support Specialist
Posts: 8,921
Registered: ‎11-30-2015
Location: PH
Views: 167
Message 2 of 2

Re: Incorrect warranty date - Unable to correct

Hi Giulio11,

 

Greetings.

 

Here is a guideline that you can follow:

How to correct an incorrect Warranty Date 

 

You may also call in technical support for additional assistance.

 

Hope this helps answer your query.

 

Regards



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