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StefanoAmas
Paper Tape
Posts: 1
Registered: ‎05-16-2016
Location: IT
Views: 194
Message 1 of 1

Keyboard completely stops working until hard reset [IdeaPad 700]

Good evening,
I've purchased a Lenovo ideapad 700 (a pretty high performance laptop) almost one month ago and in this month i've noticed a very annoying issue, the keyboard stops working randomly.
In one month this happened 6-7 times, no one of  the keys responds and the only way is to Hard shut down pressing the power button for 10 seconds, then it returns back to normal.

Fact is, i use this pc also for gaming and i press keys pretty fast, is there a combination of keys that shut down the keyboard completely?  Is the driver outdated/corrupted? Am i pressing keys faster than processor's response time?

Thanks if everyone want to reply, btw i'm really considering the possibility to return the product if the issue is not resolved.

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