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Maryam88
Not applicable
Posts: 1
Registered: ‎08-13-2015
Location: Birmingham
Views: 476
Message 1 of 2

Laptop is not turning on

Don't know what is wrong with the laptop. It doesn't turn on sometimes. If I put it on the charge light turns on but laptop doesn't turn on with or without charging. If it try after few hours or few days it does turn on straight away and sometimes it's just doesn't respond at all.
Weekesey
Not applicable
Posts: 2
Registered: ‎08-14-2015
Location: United Kingdom
Views: 454
Message 2 of 2

Re: Laptop is not turning on

Had the same issue after upgrading from 8.1 > 10.  After the install I shut down the machine and 50 minutes later it still said 'Shutting Down'  I held the power button to hard restart and then it would not power up at all.  Power LED sign just flashes.

 

Since you can't get at the battery on a Flex I waited for 6 days for the battery to die (power cable removed of course). Once dead, I reconnected the power and it booted up fine.

 

Not sure of the issue but having read other posts it usually resolves itself once the battery is dead..............

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