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FrankiG
Blue Screen Again
Posts: 1
Registered: ‎02-18-2018
Location: AU
Views: 1,351
Message 1 of 2

Lenova Ideapad 520 not Starting up

"Keyboard unresponsive and appears frozen. Power light on steady as well as on led. Black screen."

 

 

Moderator comment: Message detail pulled out of the message 'tag'.

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,287
Message 2 of 2

Re: Lenova Ideapad 520 not Starting up

Hello FrankiG

Thanks for using the Lenovo forums.


If it is refusing to boot up, try to see if you can start the unit up with the NOVO button; this should land you in the recovery menu.

 

If it does not, then it would seem there is some other hardware trouble afoot, in which case I would recommend that you get in touch with your local Lenovo support line for a possible service.

 

Below is the link to the phone list where you can find these numbers

 

Hope this helps, let us know how you get on.


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