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LenovoUserIndia
Paper Tape
Posts: 8
Registered: ‎04-02-2016
Location: IN
Views: 346
Message 1 of 2

Lenovo 500-15ISK Laptop (ideapad) wont wakeup after sleep

Lenovo 500-15ISK Laptop (ideapad) wont wakeup after sleep

 

I have a Lenovo 500-15ISK Laptop (ideapad) with Windows 7 64bit. I noticed a problem where the computer will not wake up after sleeping. The light turns on and I can hear the fan, but the screen remains dark. This is getting really annoying, as I have to reboot my laptop every time this happens. I have already updated a bunch of drivers to no avail. Any help will be greatly appreciated.

 

Also why there is no updated BIOS; energy management driver for windows 7 but only for windows 10?

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 291
Message 2 of 2

Re: Lenovo 500-15ISK Laptop (ideapad) wont wakeup after sleep

Hi there, Lenovouser -


Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

It sounds like the GPU is failing to wake. Are you up-to-date with your Intel drivers? First check Lenovo's latest, and if that doesn't work, try the Intel drivers using the Intel Update Utility:

 

http://www.intel.com/p/en_US/support/detect

 

Installing the new Graphics driver will solve the "Unable to wake from Sleep Problem."

 

Update us how it goes.

 

 

 

 

           

Regards,

 

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