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Cloudwei
Paper Tape
Posts: 1
Registered: ‎01-12-2018
Location: GB
Views: 193
Message 1 of 2

Lenovo 710S unable to boot

This happened to me after 3 months of use. Default boot Device Missing or Boot Failed. Insert recovery Media...

I pressed ok but there are no options for me. 

Ok I went online to search for solutions.

Went into BIOS:

1)Reset to set up defaults. Didn't work

2)Boot mode changed from UEFI to Legacy Support and priority changed to Legacy First. Didn't work

 

However at information page it states Hard Disk [Not Detected]. I suspect this is the problem. 

FYII did not drop or abuse my laptop at any point of time, only put into my bag to bring to school.

 

I live in an area where I search for repair centre it came up with none available. Very distraught right now and hope and kind soul can provide me with solutions. Thanks

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 145
Message 2 of 2

Re: Lenovo 710S unable to boot

Hello Cloudwei

Thanks for using the Lenovo forums.


If the HDD is not detected, it means that the HDD has failed more of then than not.

 

You could simply try a new HDD and hope it works.

 

There will not be any Lenovo service centre in the UK, I believe UK repairs are sent off to Germany, so if you get in touch with the Lenovo support, that is where they would send it off to for repair for you.

 

Otherwise, you can always visit a repair shop, but they wont be able to make use of your warranty.

 

So I would recommend that you do get in touch with your local Lenovo support line, and request a repair.

Below is the link to the phone list where you can find these numbers

 

Hope this helps, let us know how you get on.


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