12-07-2018 11:27 AM
Bought a brand new 720 but the keyboard lags horribly when using any program. Web browsers, documents etc all do the same. Have updated all drivers including graphics card, keyboard and BIOS. Perform clean boot and the problem goes away. Please help, this is unnacceptable for such a price of laptop
12-09-2018 07:12 AM - last edited on 05-04-2019 06:53 PM by NateS
Welcome to the Lenovo Community Forums. Just to clarify, did the problem go away only after you perform a clean boot? Clean boot is a troubleshooting technique that allows us to identify the cause of the problem. So that only means that a program is causing it. Try to enable each of the normal boot process to see who is causing the problem. Is this windows 10? Also try running the Lenovo Vantage app. Use Windows search and type Lenovo Vantage if it didn't came pre installed you may download it from here: https://support.lenovo.com/au/en/solutions/ht505081?Source=social_eservices&Medium=LITHIUM&Term=eSer.... Let us know.
Moderator comment: Link expanded for transparency.
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