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_eBo_
Paper Tape
Posts: 2
Registered: ‎12-07-2018
Location: GB
Views: 283
Message 1 of 3

Lenovo 720 keyboard lag 15IKB

Hi,

 

Bought a brand new 720 but the keyboard lags horribly when using any program. Web browsers, documents etc all do the same. Have updated all drivers including graphics card, keyboard and BIOS. Perform clean boot and the problem goes away. Please help, this is unnacceptable for such a price of laptop

_eBo_
Paper Tape
Posts: 2
Registered: ‎12-07-2018
Location: GB
Views: 282
Message 2 of 3

Re: Lenovo 720 keyboard lag 15IKB

Also, i have tried disableing FMAPP.exe from boot and processes but this does nothing

Social Support Agent
Social Support Agent
Posts: 175
Registered: ‎09-06-2018
Location: PH
Views: 251
Message 3 of 3

Re: Lenovo 720 keyboard lag 15IKB

Hello _eBo_,

Welcome to the Lenovo Community Forums. Just to clarify, did the problem go away only after you perform a clean boot? Clean boot is a troubleshooting technique that allows us to identify the cause of the problem. So that only means that a program is causing it. Try to enable each of the normal boot process to see who is causing the problem. Is this windows 10? Also try running the Lenovo Vantage app. Use Windows search and type Lenovo Vantage if it didn't came pre installed you may download it from here: https://support.lenovo.com/au/en/solutions/ht505081?Source=social_eservices&Medium=LITHIUM&Term=eSer.... Let us know.

 

 

Moderator comment: Link expanded for transparency.



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