01-11-2018 05:03 AM
Since the day i have bought the Lenovo Edge 2 Notebook, it has had this persistent problem of the screen randomly going black during usage. Nothing brings it back unless I reboot the system, although i know that the laptop is ON because the keyboard is lit. Is there any solution to this? Because it is really frustrating. Some times it even happens 8-10 times in a day.
01-30-2018 01:02 PM
I had the same issue on Lenovo Yoga 500-14ISK and the solution was to update Intel Management Engine Interface Driver to the latest version available on the Lenovo support page. Definetely you should try this.
01-30-2018 04:10 PM
I just tried the Intel Mgt update. The process seem to go fine.....said it finished. My screen has gone blank twice since then...... 1 hour. Hmmmmm .......... whats up?? Didnt work!
04-16-2018 08:07 AM
I have also been dealing with this issue for over a year now. I've updated the chipset driver, the NVIDIA driver, and still no luck. What's up with this? How do we fix it? Never had an issue with my Toshiba Satelite. I'm about to try a clean install of Windows but I don't believe that will resolve the issue. Lenovo, any suggestions???